Category: Press Release

Support Services Group (SSG) Achieves HITRUST e1 Certification, Demonstrating Commitment to Cybersecurity and Information Protection HITRUST Certification validates SSG is meeting rigorous cybersecurity and data protection standards through independent assessment and assurance. [Waco, Texas], August 25, 2026: Support Services Group...

We are proud to announce the appointment of Christopher Boucher as Operations Director at our Kingston, Jamaica location.  Boucher brings 23 years of experience in the BPO industry, having risen from agent-level roles to country manager positions across two previous organizations before...

Santo Domingo, Dominican Republic — March 2026 — Support Services Group (SSG) announces that Akos Horvath, alongside SSG’s local leadership team, recently met with H.E. Minister of Labor Eddy Olivares Ortega in Santo Domingo to discuss SSG’s plans for further expansion in the...

Waco, Texas – [March 5, 2025] – We at Support Services Group (SSG) are proud to share that our teams have been recognized with 18 Stevie® Awards at the 19th Annual Stevie® Awards for Sales & Customer Service. This recognition...