Category: Press Release

WACO, TEXAS – Support Services Group (SSG), a privately held global Outsource Contact Center company, has promoted Marcy Payne to Global President/COO.   “Marcy is an inspiring leader,” said Bryan Gross, CEO of SSG. “She understands the importance of culture and makes everyone around...

Waco, TEXAS, March 1, 2022 – Support Services Group’s commitment to excellence was recognized with 13 Stevie Awards today, March 1, 2022.   “Our objective is to ensure clients are satisfied with the customer experience delivered by our enthusiastic, and...

HUNGARY, September 9, 2021 – Support Services Group has been awarded 2020 Business Services Investor of the Year by the Hungarian Investment Promotion Agency (HIPA). The “Investors of the Year” awarding ceremony recognizes the companies who have made the most significant...

WACO, TEXAS — With demand for premium international Customer Experience options on the rise, Support Services Group (SSG) has expanded into Jamaica and Canada through the acquisition of Innovative Vision, a Toronto-based BPO that caters to high growth companies specializing in technology & e-commerce brands. “Sajan and his team have...

Support Services Group – Asia Pacific (SSG – APAC) has just announced its roster’s growth through the expansion of its Cebu team. Close to 400 Cebu-based teammates have joined the SSG – APAC team and continue to provide excellent contact...

Support Services Group was recognized with a total of nine Stevie® Awards in the 15th annual Stevie Awards for Sales & Customer Service.  “Our talented people and our desire to improve the customer experience that our clients receive have always been...