“SSG has been providing service in EWB for the last 4 years and is continually delivering with excellent services. They are always accessible to provide assistance and ever ready to adjust to all our evolving requests.”

Jennifer CabungcagEast West Bank

“Our partnership with SSG is based on loyalty and commitment to be the best in class. The agency continues to be one of the most dependable agencies in collections. It's not always the result that truly matters but the how and the hard work they show monthly makes them a valuable part of our team.”

Cris Ivan CruzMetrobank Midrange Head

“Our partners at SSG are all pleasant to work with and they are quick at implementing reporting tools that we have introduced in the past 2 months. I am grateful for the flexibility of the members of their outbound and inbound sales teams and appreciate that their team leaders are very responsive. We count SSG as a valuable partner and I look forward to the many more opportunities that await us in BPI.”

Joy Roxanne B. GoCards & PL Alternative Channels Team Head, BPI Sales

“SSG is a trusted collection agency catering to different financial institutions. SSG started providing financial services to ACS Philippines last 2018, and given their track record, we foresee more years of a great partnership with them.”

John Julius BalbasSenior Manager under Recoveries and Repossession Department,
AEON Credit Service (Philippines) Inc.

“SSG has been a great Third Party Telesales partner for BPI in terms of achieving SIP Loans Bookings goals since 2019.”

Reynaldo Mangaliman Jr.Channel Manager, Third Party Telesales & Direct Sales, BPI

“The people CIMB work within SSG are very hands-on, particularly in achieving the productivity and quality standard. Also, the SSG team is reliable in providing their insights and recommendations when it comes to improving capacity planning, productivity, and quality. The team is also very agile in implementing feedback that CIMB gives to them. It's been a pleasure working with the SSG team!”

CIMB PH

“Amid lockdowns and the ongoing Covid pandemic, SSG remained customer-focused and target-centered. They delivered exceptional results and strove to go beyond expectations. Looking forward to having a stronger partnership and a more fruitful business with SSG.”

Banking and Finance Industry Client

“SSG Team has turned out to be one of the most consistent agencies in hitting its monthly flow rates and rewrite target this year. The team listens to the recommendations of its business partner and immediately adjusts its manpower/operations to fit the needs of its client. We are looking forward to even more exemplary performance in the next coming months.”

Agency ManagerBanking and Finance Industry Client

“SSG Tele-verification and Encoding teams remain to be our major contributors in delivering volumes of processed applications via outsourced channels. Their strong Operations and IT teams have also helped us consistently meet our business requirements.”

Credit Systems ManagerBanking and Finance Client

“SSG has always been responsive, and services provided by the bank is seamless and in a timely manner.”

Banking and Finance Industry Client

“SSG has been helpful with us in meeting our turnaround time. We appreciate their support and willingness to extend their time even on weekends to meet our goals.”

Banking and Finance Industry Client