Seriously, it’s fun here!

Experience how we make work productive and enjoyable. Explore our job opportunities and be #BetterWithSSG! 

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Here’s something

about us

SSG is a company with a simple mission of helping brands deliver extraordinary customer care. Our customized programs ensure that we give clients the exact services they need. In achieving our mission, we must maintain excellence in our field. So, we’re looking for teammates striving to improve every day and aspiring to do amazing things! We want to say we’re corporate, but we’re just professionally enjoying our work here. So, if you’re keen on a career environment with a balanced work and fun atmosphere, you belong here!  

A culture of excellence beyond borders 

20

Global Contact Centers

10,000

Employees

94

great place to work rate from the employees

We take pride in our pool of diversified and talented people around the globe—this is what makes us do more. Whatever the location or time zone, we’re able to stay connected and collaborate with one another. We welcome ideas and value different perspectives, leading us to better decisions and outputs. After all, it’s part of our culture to support, nurture, and empower our members. Wherever each of us may be, we strive for excellence so SSG, as one, can continue to go beyond borders and beyond limits. 

Life is

We’ll never get tired of saying this: Our ELITE values and culture are our lifeblood. These continuously drive us to pursue Excellence, hone Leadership skills, work with Integrity, and be comfortable with Teamwork while not forgetting Enjoyment.

Because of SSG’s ELITE values, we’re able to make sure to look after one another, and make our career journeys fun and enjoyable. Our workplace is a community built on healthy relationships. We’re serious in our work, and SSG is also serious in taking care of our well-being.  

ELITE Values of Support Services Group
SSG Excellence

Excellence

We are continuously learning, improving, and applying our talents in pursuit of excellence.

SSG Leadership

Leadership

We exhibit leadership by delivering creative solutions and exceptional customer service. As individuals, we are empowered to innovate and lead by example.

SSG Integrity

Integrity

We believe in being honest, ethical, and fair in everything we do. This integrity is essential to our very existence as a business.

SSG Teamwork

Teamwork

We foster teamwork by building healthy relationships and promoting accountability and working hard towards common goals. When we pool our individual, complementary abilities, we accomplish extraordinary things.

SSG Enjoyment

Enjoyment

We believe in the importance of having fun in the process. When we enjoy the people we work with and the environment we work in, it’s much easier to focus our passion on providing exceptional service.

Award-Winning Customer Service

Awards & Certifications

Support Services Group Wins Big in 2022 Stevie® Awards for Sales & Customer Service with 13 Stevie® Awards and a Grand Stevie® Award

Learn More

Why do employees stay with SSG 

It’s amazing. We’re proud and grateful that our people appreciate us the same way we appreciate everyone in the company.

Danica SaligTechnical Support II

The SSG campaign is where I found myself growing and improving my skills. The unlimited incentive bonus is a great motivation and a great help to me and my family. Even during the pandemic and calamity crisis they never hesitated to help their employees.

Aileen Dizon TagalogSenior Agent

I’ve been working with an SSG campaign for almost four years now and all I can say is that it changed my life for the better. I will be forever grateful for all the help given to us. Everyone at the company is very friendly and approachable. This company gives me the job satisfaction that I need and I am proud to say that I am part of it!

Karen GrossSenior Team Leader

I love working with SSG. Success is measured more than numbers here. Each person's growth matters! Each day I bring a positive attitude and a smile!

Crystal FraserTrainer

SSG is a great place to work. They treat you like family and really truly care about you. They promote within when they see amazing talent. I would definitely recommend working with SSG.

Jezreel PerezProctor

The people here are the best, just like the staff, managers, and my co-workers. SSG takes care and gives importance to their employees. I would recommend working in SSG because they handle their people very well.

Allan VillamorProctor

First of all, I must say it's been a very long journey. I experienced lots of challenges that made my personal growth better. It also helped boost my confidence and professionalism. I really love how the company guides my path to reach my goals.

Ready to join the fun? Choose your location to find the SSG career that is right for you

If you’re looking to be a customer experience expert, flourish in an operations role, or are curious about other positions, explore our careers today and apply!

Waco

Maine

Utah

Ohio (South)

Ohio (North)

Nova Scotia

Jamaica

Dominican

Republic

Mexico

Costa

Rica

Panama

Philippines

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