Support Services Group understands that healthcare is increasingly called upon to improve customer satisfaction and maintain compliance in an evolving regulatory environment. Healthcare needs and demands are often 24/7 and requested using the customers’ preferred communication channel. As an extension of your team, we will respond to your customers on their requests via their preferred communication channel.
We can provide customized solutions and experienced agents to sell your services or medical devices, sign up or explain the benefits and coverage, set up appointments, do a preliminary patient review, and provide personalized customer care on your brand’s behalf. You can rely on us to improve customer satisfaction, increase customer loyalty, and provide warm, compassionate, and informed support.