MANILA
Philippines
Support Services Group partners have operated in the Philippines for over 17 years. We operate out of 7 different locations in Metro Manila and Cebu.
The Philippines offers a skilled workforce with strong Spanish/English bilingual capabilities and many other languages as well.
Our centers primarily focus on Retail & eCommerce, Banking & Finance, Government, Customer Service Support.
We have over 3,000 agent ready stations.
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Labor Pool
4-5%
Monthly Attrition Rate
60.6
Cost of Living Index
92.62%
Employee Satisfaction
-
Customer Satisfaction
2,250+
Seat Capacity
SITE PHOTOS: CityNet
SITE PHOTOS: Estancia
SITE PHOTOS: Silver City
SITE PHOTOS: The Peak
SITE PHOTOS: EDSA
OUR PEOPLE
CEBU
Philippines
Support Services Group partners have operated in the Philippines for over 17 years. We operate out of 7 different locations in Metro Manila and Cebu.
The Philippines offers a skilled workforce with strong English capabilities and many other languages as well.
Our centers primarily focus on Retail & eCommerce, Banking & Finance, Government, Customer Service Support.
We have over 550+ agent ready stations.
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Labor Pool
4-5%
Monthly Attrition Rate
63.1
Cost of Living Index
92.62%
Employee Satisfaction
-
Customer Satisfaction
550+
Seat Capacity
SITE PHOTOS
OUR PEOPLE
KUALA LUMPUR
Malaysia
Support Services Group partners have operated in Malaysia for over 3 years.
Malaysia offers a skilled workforce with strong English bilingual capabilities and many other languages as well.
Our center currently focuses on Global Streaming Support.
We have over 250 agent ready stations with additional contiguous space available.
-
Labor Pool
0%
Monthly Attrition Rate
58.11
Cost of Living Index
-
Employee Satisfaction
-
Customer Satisfaction
214
Seat Capacity
SITE PHOTOS
OUR PEOPLE
