SSG Quickly Exceeds Expectations for Crate & Barrel
Background Crate & Barrel, with over 100 stores and franchise partners in 9 countries, was looking to build brand loyalty
SSG Launches Emergency Team for Electronics Partner
Circumstance Support Services Group began a partnership with a leading home electronics company in 2019, providing tech support, order support
Luxury Fashion Brand and SSG – True Partnership Lifecycle
Partnership background SSG inherited this marquee client through acquisition and the program was not running optimally. The existing team had
Channel Strategy Clears Backlog for Retail Client
Circumstance When Covid-19 forced retail stores to close all around the country, contact volume at this fabric and craft online
Earning Trust leads to Global Growth
International Streaming Service Circumstance One of the world’s most admired brands was experiencing unprecedented volume at the launch of its