Agnostic AI Solutions
Expertise and Flexibility - Tailored AI Solutions
Contact Center Services
BPO & Digital Transformation Services
Support Services Group. Our team is strategically situated in 17 locations and 9 countries. We strive to provide uninterrupted Peace of Mind to our clients through consistent excellence.
“The one SSG Way” means executing at a high level every day, in every location. Our operational framework improves speed to proficiency and delivers results that improve outcomes for our partners.
For more than three decades, we’ve been helping brands design and implement exceptional customer experiences.
If your customers expect white glove service, SSG should be part of the solution.
Clients and Industries Served
Corporate Updates
The SSG Difference:
Agent Enablement
Enabling Agents to Drive Superior Customer Experiences.
SSG Key Elements of Agent Enablement: Learning & Development, Technology Tools, Employee Engagement, Data-Driven Approach, Artificial Intelligence, Client Focused, Flexible Working Models, Results & Metrics.
Agent Enablement
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Putting our people first
For more than three decades, we’ve been helping global brands capture the value of exceptional customer experiences. Whether it’s designing bespoke CX strategies or deploying transformational customer journeys, our holistic, technology agnostic approach drives measurable outcomes.
SSG is growing because we are good at what we do. The strength of SSG is our people and shared commitment to excellence. We are a global organization that brings talented people together to operate in “The One SSG Way.”
In short, we value our team members and help them grow and thrive in their careers.
We help over
75 global brands
accelerate revenue, optimize cost, and enhance customer experience
"Support Services Group has been a great partner for many years."
“Awesome results, team. Thank you so much for doing such an amazing job"
"Their flexibility to accommodate various team sizes was a great fit for our business."
“SSG excels at adapting to our changing needs, whether creating a unique report to measure performance or adding a new feature to our customer-facing feedback site to enhance the customer experience."
“We have had zero issues with accents or language translation. Thrilled with this new partner!!”
Insights
Cut through the noise and make informed decisions that drive your business forward.
Unlock Your Business Potential with Our BPO Solutions
Our highly skilled professionals are dedicated to delivering top-notch services tailored to your needs.Awards & Recognitions
Build brand loyalty with SSG
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