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Support Services Group Wins Big at the 2023 Stevie Awards

Las Vegas, NEVADA, March 3, 2023 – Support Services Group received multiple awards and a Grand Stevie Award at the 2023 Stevie Awards for Sales & Customer Service. This accomplishment placed the company at the fourth position globally. 

Leading the way with exceptional service, SSG proudly announces the recognition and grand honors it received at the 17th Annual Stevie Awards for Sales & Customer Service. Among over 2,300 nominations from organizations in 51 nations, SSG earned 22 awards and a Grand Stevie Award.  

The global contact center solutions company’s previous wins in 2022 inspired a mission to surpass its own achievements. This year, SSG once again affirms its position as the 4th company worldwide by showcasing its excellence in the industry and its services. 

During this 17th edition of the Stevie Awards, SSG accepted 22 awards, including five gold, six silver, and 11 bronze.  

As a contact center committed to maintaining excellence for its people and clients, SSG is honored to win both the Gold Award for Customer Service Employer of the Year and Bronze for Contact Center/Customer Service Outsourcing Provider of the Year. These recognitions are testaments to the company’s efforts in delivering consistently outstanding service and fostering a standout culture.  

Winner categories were, Customer Service Employer of the Year, Contact Center or Customer Service Outsourcing Provider of the Year, Front-Line Customer Service Professional of the Year, Young Customer Service Professional of the Year, Customer Service Training Team of the Year, Woman of the Year in Customer Service, Contact Center Professional of the Year, Customer Service Training Professional of the Year, Contact Center Manager of the Year, Customer Service Management Team of the Year. 

Moreover, the company is pleased to receive Gold for Customer Service Management Team of the Year with its partnership with Michael Kors for a second consecutive year.  

“We are incredibly proud of the outstanding commitment and passion demonstrated by everyone at SSG. Our success is a testament to their hard work, dedication, and our clients’ unwavering trust in us. We sincerely thank all our SSG family members for their invaluable contributions,” said Marcy Payne, SSG President and COO. 

The Stevie Awards for Sales & Customer Service seeks to honor the world’s outstanding customer service, contact center, business development, and sales professionals. The winners were determined by the average scores of more than 150 professionals on eight specialized judging committees and were revealed at the 2023 awards gala and presentations at Caesars Palace in Las Vegas, Nevada, on Friday, March 3, 2023.

SSG’s Stevie® Awards for 2023   

About Support Services Group 

Support Services Group (SSG) is an emerging leader in the customer experience industry with a mission of helping brands consistently deliver extraordinary customer care. We provide world-class support to our growing clients with our omnichannel solutions tailored to meet every business need. Since we started in 1998, our goal has always been to exceed our customers’ expectations. From then until now, our pursuit of excellence has guided us in everything we do. 

From a small business operating from a single site in Texas, our drive to deliver excellent customer care allowed us to expand our broad range of services across the globe. We now offer client support from 10 countries in over 25 languages. Continuing to focus on setting the standard for excellence in our industry.  

For more information, please refer to the company’s website at www.supportservicesgroup.co

About the Stevie® Awards 

Stevie Awards® are conferred in eight programs: the Asia-Pacific Stevie Awards®, the German Stevie Awards®, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers®, the Stevie Awards for Women in Business ®, and the Stevie Awards for Sales & Customer Service ®. Stevie Awards® competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies® recognize outstanding performances in the workplace worldwide.  

Learn more about the Stevie Awards® at http://www.StevieAwards.com

Contact Stevie Awards® at BusinessDevelopment@supportservicesgroup.co 

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