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Latest Articles

Learn more about Support Services Group. Take a look at our latest news and case studies.

SSG Fashion
Case Studies

Channel Strategy Clears Backlog for Retail Client

Circumstance  When Covid-19 forced retail stores to close all around the country, contact volume at this fabric and craft online store increased some 400% in April, 2020. The difficult…
SSG c3
Case Studies

SSG Launches Emergency Team for Electronics Partner

Circumstance  Support Services Group began a partnership with a leading home electronics company in 2019, providing tech support, order support and customer care for its…
SSG c2
Case Studies

Earning Trust leads to Global Growth

International Streaming Service  Circumstance  One of the world’s most admired brands was experiencing unprecedented volume at the launch of its steaming media business. The company,…
Support Services Group
Featured Case Study
Luxury Fashion Brand and SSG – True Partnership Lifecycle
SSG Philippines Cebu
Support Services Group – Asia Pacific expands in the Asia Pacific Region
SSG Awards
Press Release
Support Services Group Wins Gold and Silver STEVIE® Awards in the 2021 STEVIE® Awards for Sales & Customer Service