SSG

Circumstance  When Covid-19 forced retail stores to close all around the country, contact volume at this fabric and craft online store increased some 400% in April, 2020. The difficult…

Circumstance  Support Services Group began a partnership with a leading home electronics company in 2019, providing tech support, order support and customer care for its…

International Streaming Service  Circumstance  One of the world’s most admired brands was experiencing unprecedented volume at the launch of its steaming media business. The company,…